Troubleshooting Full Membership Issues in the Game
If you have purchased a full membership for a game but are experiencing issues accessing the full features, there are a few troubleshooting steps you can take to resolve the issue.
- Check your sign in name: Make sure you are signed in with the same account that you used to purchase the full membership. If you are not signed in with the correct account, you will not have access to the full features. Sometimes folks will get signed into a guest account by mistake.
- Check the validity of your membership: Ensure that your membership has not expired. If your membership has expired, you will need to renew it to regain access to the full features of the game. to do so, when you sign in, click on your name at the bottom of the screen and choose "view membership"
- Contact customer support: If you have confirmed that you are signed in with the correct account and your membership is still valid, it's possible that there may be a technical issue with the game or your device. In this case, you should contact the game's customer support for further assistance.
In summary, if you are experiencing issues accessing the full features of a game despite having a full membership, check your sign in name, make sure your membership is still valid and if you need help contact customer support.
Cancel/modify My Plus Membership
You can manage your membership or see your purchase history here at any time by signing in with the account with the plus membership: https://www.hardwoodgames.com/catalog/purchases/ You also may access this page from the game itself, by clicking on ...
Problems connecting to the game
When you can't connect to the Hardwood games online servers its usually one of 3 things: But first, the best thing to do is restart your device, so that we're starting fresh. If the problem persists, continue... 1 ) A rare temporary server down ...
What's in a Plus Membership?
Includes 3 Usernames You can have up to 3 of your names with separate stats and ratings. Compete head to head Your plus membership gets you access to play Rated games, and compete for ratings! Chat online You'll have a blast chatting with new ...
When can a player be kicked from a game?
When can a player be kicked from a game? In non-rated games and for non-rated players, a majority vote by the other players can result in a player being kicked. Hosts can kick bots (AI players) at any time. The host can kick anyone before the game ...
Signing in through game center, facebook or google play.
The basic way to sign in to an account is with a name and password. However you can also attach various other options depending on the platform you are playing on. We allow facebook login from Android, iOS, Windows and Mac. YOu can use Gamecenter ...