Lost unlock key (old version games)
If you need to recover an old version unlock key, you can do so here:
If that doesn't work for you, submit a support ticket with the follow to help us look it up.
Current Email:
Email (at signup):
First name:
Last name:
Phone number:
Address:
City:
State:
Zip code:
Country:
Approx. order date:
Product Ordered:
Related Articles
Can I use my old version unlock key on the new version games?
Sorry but fundamentally the new games work on a different principle which we switched to more than a decade ago. Back in the day, we used to sell each game individually (which you can still access). Now we attached the purchase to your account ...
I have an unlock key for an older game, where can I download it?
Here are links to the old Version 1 games on our Downloads page, where you can find all of our games and their various versions: https://www.hardwoodgames.com/downloads/ Once installed press SHFT+F6 to enter your key.
Do old versions work on mobile?
The old version do not work on Mobile devices. When we moved to Mobile is when we created the new version. The old version is still avaiolabe for its originally intended platforms. You can download old and new versions on our download page: ...
Mac OSX Catalina broke my game as it doesn't support 32 bit
Our old games with unlock keys are only 32 bit and will not work on OSX Catalina. Our new games that use plus memberships are 64 bit and can be downloaded here: www.hardwoodgames.com
Troubleshooting Connection Issues in Hardwood Games
When you can't connect to the Hardwood games online servers its usually one of 3 things: But first, the best thing to do is restart your device, so that we're starting fresh. If the problem persists, continue... 1 ) A rare temporary server down time. ...