Lost unlock key (old version games)
If you need to recover an old version unlock key, you can do so here:
If that doesn't work for you, submit a support ticket with the follow to help us look it up.
Email (at signup):
Approx. order date:
Can I use my old version unlock key on the new version games?
Sorry but fundamentally the new games work on a different principle which we switched to about a decade ago. Back in the day, we used to sell each game (and you can still access those games). Now we attached the purchased to your account, we don't ...
I have an unlock key for an older game, where can I download it?
Here a links to the old version games to use with your unlock key. Hardwood Spades version 1 http://www.silvercrk.com/downloads/spades/1/ Hardwood Hearts version 1 http://www.silvercrk.com/downloads/hearts/1/ Hardwood Euchre version ...
Mac OSC Catalina broke my game as it doesn't support 32 bit
Our old games with unlock keys are only 32 bit and will not work on OSX Catalina. Our new games that use plus memberships are 64 bit and can be downloaded here: www.hardwoodgames.com
Remove a old username from the sign in box drop-down.
If you have old usernames you no longer need showing up in your drop-down list when using the sign in box, you can remove them by either right clicking or long pressing them.
How do I reset my rating
To reset your rating click on your at the bottom left of the main menu and choose "view profile" then pick "game statistics". Scroll down to the rating you want to reset and press the button. note that this puts you back to a provisional rating ...