To reset your rating click on your at the bottom left of the main menu and choose "view profile" then pick "game statistics".
Scroll down to the rating you want to reset and press the button.
note that this puts you back to a provisional rating status and you'll need to play 20 rated games to establish your new rating.
This does not reset all statistics about your account like dropped games.
Forgot my sign-in name or password
As long as the email is still valid on your usernames you can use this link to recover them: http://www.hardwoodgames.com/account/user_list_retrieval/ To reset the password you can use this link: http://www.hardwoodgames.com/account/password_reset/
How do the ratings work?
The basic idea is that the better place you get, the better it will be for your rating. It's also important how you and the other players are rated before the game starts. You will earn more for besting a high rated player and conversely lose more to ...
Equip Items after Purchase
After you purchase items they will appear in the inventory where those things are customized. First select Options from the main menu. Then Appearance or Avatar. Items and Tokens are not shared inventory; make sure you are signed in under the ...