Cancel/modify My Plus Membership
You can manage your membership or see your purchase history here at any time by signing in with the account with the plus membership:
You also may access this page from the game itself, by clicking on your signin name, choosing "view membership" then "view details"
You can see how many days until your membership expires. And if you have a active subscription for renewal or not.
What's in a Plus Membership?
Includes 3 Usernames You can have up to 3 of your names with separate stats and ratings. Compete head to head Your plus membership gets you access to play Rated games, and compete for ratings! Chat online You'll have a blast chatting with new ...
Troubleshooting Full Membership Issues in the Game
If you have purchased a full membership for a game but are experiencing issues accessing the full features, there are a few troubleshooting steps you can take to resolve the issue. Check your sign in name: Make sure you are signed in with the same ...
Can I use my old version unlock key on the new version games?
Sorry but fundamentally the new games work on a different principle which we switched to more than a decade ago. Back in the day, we used to sell each game individually (which you can still access). Now we attached the purchase to your account ...
Mac OSX Catalina broke my game as it doesn't support 32 bit
Our old games with unlock keys are only 32 bit and will not work on OSX Catalina. Our new games that use plus memberships are 64 bit and can be downloaded here: www.hardwoodgames.com
All my stuff is gone!
All your stuff, plus membership, fooms, background etc are attached to your account. So it can be quite a shock if you get signed in under a different account and all your stuff it gone. So make sure you sign in with the correct account. Also we ...